RETURN AND EXCHANGE POLICY

This Returns and Exchanges Policy applies to all purchases made through the website pitbulljeans.com .

Online purchases made through the Site are valid for exchange, credit, or refund within 30 days from the delivery date.

All returned or exchanged item(s) must be unwashed, unworn, and undamaged, with all tags attached. All returned items must be accompanied by the Packing Slip and customs documents (if applicable).

To be eligible for a return or exchange, you must e-mail us at support@pitbulljeans.com informing the number of your order, the reason of the return and if it's an exchange or refund process.

Note: Please don't send your purchases back before contacting and allow us 3 - 7 business days to your Refund or Exchange Request to evaluate.

Refunds

Once your return is received and inspected by our Distribution Center, we will e-mail you to notify the approval or rejection of your refund. 

Refunds will be issued in the original form of payment. Please allow 2-3 weeks from the return ship date for your account to be credited, and 1-2 billing cycles for the credit to appear on your statement. If you made your purchase using a store credit, refunds will be issued to the original card that was used. The refund amount will include only the amount paid by you after any discount or reward credit was applied to the returned item(s) and it will not include any shipping charge paid by you unless you are returning a damaged, defective, or the wrong item was sent to you.

You have to return your merchandise by mail and you will be responsible for paying for your own shipping costs for returning your item.
Note:You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. 
Find below the address to ship your return for refund process:


Pit Bull Jeans Brazil CORP
2000 NW 133rd Avenue
Unite 4-6
Miami FL 33182

 


Exchanges 

Presently, we are able to provide a prepaid return label only for exchanges.
We welcome you to return your item(s) by mail in accordance with our Returns and Exchanges Policy and repurchase the item(s) in your desired size or style once your store credit is issued.

Once your return is received and inspected by our Distribution Center, we will e-mail you, providing the Store Credit code.

Note: Remember, to be eligible for a exchange, you must e-mail us at support@pitbulljeans.com informing the number of your order and request the exchange process. If you would like to exchange for a different size only, we can evaluate I reservation of the item(s), please let us know by e-mail.